Cyber Incident Update

On February 25, 2025, the City of Fort St. John discovered that an unauthorized third party gained access to a portion of our network encrypting certain data. In response, we immediately engaged leading cybersecurity experts to assist with containment, remediation, and conduct a forensic investigation. While the investigation will take some time to complete, our priority remains the protection and security of information in our care and to ensure that operations are restored as quickly and securely as possible.

During the initial stages of the forensic investigation, we have uncovered evidence to suggest that a small subset of our data was taken by the unauthorized third party during the incident. We are currently reviewing and validating the subset of data involved to determine what, if any, sensitive personal information was affected. If the investigation determines that sensitive personal information has been impacted, we will notify those affected.  

As we continue to work with the relevant authorities and the ongoing investigation, we must be sensitive to what information is shared.

We are continuing to bring operations back online in a secure manner and thank you for your support and patience. Over 75% of front-facing services have been restored, with the remainder expected to come online in the next few days.

We have established a webpage, www.fortstjohn.ca/cyber-incident, that will be updated with additional information as it becomes available.