City launches online water credit purchasing

The City of Fort St. John is launching its new online platform for purchasing bulk water credits following recent upgrades to the bulk water system. This service lets residential customers purchase water credits easily and securely from anywhere using a mobile device or computer.

In just five easy steps, you can purchase bulk water credits from anywhere:

1. Create Your Account: Call or visit City Hall to have our Finance team set up your online account. New customers must visit City Hall. Once registered, you will receive an email with login details and a temporary password.
2. Login: Go to fortstjohn.ca/bulk-water-credits and enter the username and password provided to you.
3. Manage Your Profile: From the navigation menu, select “User Mgmt.” and click on the “My Profile” button to view your account details.
4. Add Credits: To top up your account, choose the “Add Money” option. Enter the amount you wish to add and your payment information, then click “Process.”
5. Complete the Transaction: After your transaction is approved, your credits can be used at the Fort St. John or Charlie Lake Bulk Water stations.

We recommend updating your password for added security. On the “My Profile” page, click the green edit icon and follow the instructions to reset your password.

This new system allows you to manage your bulk water credits from anywhere. Mobile users can quickly check their balance and add credits, while desktop users can access additional features such as transaction history.

For more information, visit fortstjohn.ca/bulk-water or contact our Finance team at City Hall.